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Delivery
We deliver to the UK only. Orders will be despatched on receipt of cleared funds and within 2 working days of receipt of order (usually sooner).
If items are not in stock we will notify you of a revised delivery time.
Our Click & Collect service allows you to save on delivery by collecting your order in person, simply select "collection in person" at checkout, you can pay via the website or when you collect your order. You will be notified as to when your order is ready for collection at a mutually convenient time.
Returns
We accept the return of goods which are damaged or faulty provided we are notified within 7 days of receipt of order.
We can only accept returned items if they are returned to us in an unused state. Faulty items will be replaced or refunded once the original item has been received in its original packaging and inspected by us. You will be responsible for the cost of postage to return the goods.
Your statutory rights are not affected.
Security and Privacy
We value your privacy. We only use the information provided about you to process your order and inform you of upcoming products and promotions. We do not sell, rent or trade your personal details.
Still Have a Query?
Click here to contact our Customer Service Department.
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Kind & Loving Handmade Natural Soap & Skincare is a registered Trademark.
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